FAQ
Common questions.
Everything about buying digital products, instant delivery, licenses, and selling on BuyOnlyOne.
What kind of products can I buy on BuyOnlyOne?
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Digital only: templates and UI kits, ebooks and courses, software and plugins, presets and 3D asset packs. Nothing physical, nothing that ships in a box.
How are products delivered?
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One of three ways, depending on the product: an instant download link in your library, a secure link sent to your email, or a unique license key revealed after checkout.
What payment methods do you accept?
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Card (via Stripe), PayPal and Revolut. All checkout traffic is encrypted end-to-end and we never see your card number.
Can I get a refund?
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No. All sales on BuyOnlyOne are final. Because every product is a digital good delivered instantly and can be copied the moment it is accessed, we do not offer refunds, returns or chargebacks once the order is placed. By completing checkout you expressly consent to immediate delivery of digital content and waive the statutory right of withdrawal.
Do I get free updates?
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When a maker ships a new version, it lands back in your library at no extra cost.
How do auctions work here?
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A small share of listings are auctions. Place a bid, watch the countdown. Anti-snipe extends the closing time if a bid lands in the final 2 minutes.
How much does it cost to sell on BuyOnlyOne?
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Signing up and listing is completely free — no subscription, no listing fees. The platform keeps a flat 10% commission on each sale; you receive the remaining 90%.
How do I get paid as a seller?
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Your sales accumulate as a balance in your seller dashboard. Payouts are processed manually once a month via your chosen method (PayPal, Revolut or bank transfer).
Do I own what I buy?
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You own a license to use the product per its stated terms. Files are yours to keep. You can't resell or redistribute unless the maker's license specifically allows it.
Didn't find your answer?
Reach us at office@buyonlyone.com — we reply within one business day.
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